Internal AI assistant: your company, one question away.

We build an AI assistant that knows all your company's documents: policies, procedures, price lists, manuals and old quotes. Employees ask it in their own words and get an accurate answer with a link to the source document, instead of digging through folders or calling a colleague.

Book a free call Try it on an example

How do I process a return for a customer from Germany?

For EU customers, returns go through form R-2, not R-1. The customer sends a photo of the receipt, you open a return order marked EU, and the money is refunded within 14 days.

Returns_policy_v3.pdf, page 4 (example)

Ask the documents, not a colleague.

On the left are three documents from a made-up company. Ask a question in your own words and see the answer, along with the place in the document it came from.

Ask like an employee

The answer appears here, with its source.

The demo searches only these three short documents, and the answers are written in advance. A real assistant works across hundreds of your files and writes the answer itself.

Company documents (example)

Annual leaveEmployees get 20 working days of annual leave. Requests are submitted at least 15 days in advance, using form GO-1.

Sick leaveReport sick leave to your direct manager the same day by 9 AM, and submit the doctor's note within 3 days.

Working from homeYou can work from home up to two days a week, agreed with your manager at least one day ahead.

DiscountsA salesperson can approve a discount of up to 10% on their own. A discount of 10 to 20% needs approval from the head of sales, and above 20% from the director.

Payment termsThe standard payment term for companies is 15 days. A 30-day term is approved for customers who have worked with us for more than a year.

DeliveryDelivery is free for orders over 10,000 RSD. Below that, it costs 450 RSD.

Complaint deadlineThe customer files a complaint within 14 days of receiving the goods, with the receipt and a photo of the damage.

Returns for EU customersFor EU customers, form R-2 is used, and the money is refunded within 14 days of receiving the returned goods.

Who decidesCustomer support decides on complaints up to 20,000 RSD. Larger amounts are approved by the finance director.

Why teams bring in an internal AI assistant.

Every company has a few people who “know where everything is.” They answer the same questions from colleagues every day: where the form is, how the procedure goes, what the wholesale price is. That slows down both them and everyone else, and knowledge walks out the door with everyone who leaves the company.

An internal AI assistant takes over those questions. It answers right away, at any hour, and always shows which document the answer came from, so anyone can check. New hires learn the job faster, and experienced people have more time for their own work.

How it works.

The assistant doesn't answer from memory. When it gets a question, it first finds the parts of the documents that relate to it, and only then puts together an answer from them. This technique is called RAG, and it's why the assistant doesn't make up rules that don't exist.

Connects to where your documents live: Google Drive, SharePoint, OneDrive or Notion.
Reads PDF, Word, Excel and presentations, in Serbian and English.
Access by team: sales sees its documents, finance sees its own.
Always cites the source, with a link to the document and page.

An off-the-shelf tool or a custom solution.

For smaller teams, it's often enough to properly set up tools the company already pays for, such as the team versions of Claude, ChatGPT, Microsoft Copilot or Gemini. In that case, our job is to get the documents in order, set up access and train employees.

For larger companies, or when documents have to stay in a closed system, we build a custom assistant, connected only to the sources you approve.

Most of the work is getting the documents in order. The assistant is only as good as the documents it reads are accurate and up to date, which is why we do this together with your team.

How we work.

Call

Half an hour, free. We find out which questions come up most often and where the documents are.

Prototype in 7 days

An assistant running on part of your documents, so the team can try questions from their daily work.

Launch

We connect all the sources, set up access by team and train employees.

Maintenance

We add new documents, track questions that didn't get a good answer and fill in the missing knowledge.

Questions about the internal AI assistant.

What is an internal AI assistant?

It's an AI tool for employees that answers questions based on the company's internal documents, such as policies, procedures and price lists, and always cites the source of the answer.

Are our documents safe?

The assistant only has access to the sources you approve, and access is split by team. We choose tools and settings where company data is not used to train public AI models.

Can the assistant get things wrong?

It can, like any system, which is why it always shows the source of the answer. When the documents don't contain the answer, it says it doesn't know instead of making something up.

How many documents can it handle?

From a few dozen to several thousand documents. What matters more than the number is that they are up to date and don't contradict each other.

How much does an internal AI assistant cost?

It depends on the number of employees, the volume of documents and whether we use an off-the-shelf tool or build a custom solution. After the free call, we send a quote with the exact price.

Other services.

Which questions do your colleagues ask you most often?

Write us a few. On the call, we show you how the assistant would answer them from your documents.

Write to us at ponuda@badpromptstudio.rs or fill out the short form on the home page. The first half-hour call is free.

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